Maddie

Graphic Design / Programming

Ashli

Operations

Cody

Support Team

Jeremy

Programming

Welcome Team Member

Net Diatom has more than a team, here we have a culture all our own. 

New to the team

Always changing and adapting to new challenges is what keeps us ahead of the competition

Launch Pad

Using the employee launch pad can help our team navigate to tasks efficiently 

Log-in To company email

Click to log in to the employee email 

Upload to the cloud drive

Click to upload to the Net Diatom cloud drive

Punch in And check schedule

Using homebase, access your schedule click to log in

Explore Our policies

Click to access the policy directory

Human Resources portal

Log in to the HR portal

Server Log Raw Data

Access the server log details click here

The Adam & Andrew Bays Award

The Adam & Andrew Bays award is a recognition of top performance or most improved employee or contractor among the Net Diatom team, it is awarded every quarter or every three months to an employee who shows the best performance and conduct and positive motivation in job performance and who follows the Net Diatom policies and procedures to the best of their ability. 

Adam and Andrew Bays are titled in this award to honor their memory and aid in their legacy. The recipient of this award will share similar values and carry on the spirit of those we lost. 

The recipient will receive a bonus of $25 ( a picture of them on social media) and an additional $1 per shift health and wellness stipend (if funding is available as determined by management) as well as have their certificate of recognition hung in the front office at Net Diatom headquarters for the life of the company. In addition to being added to the wall members will have their name included on netdiatom.org in a designated section. 


Those who receive this award have good attendance
Are helpful in completing the projects at hand
Are motivated and take Net Diatom seriously
Follow policies and procedures as much as possible 

Past Award Winners:
Daniel Moore Aug 2020
Cody Armstrong May 2021

Team Education

Grow With Google. Net Diatom will help pay for your Google IT Professional Support Certificate Register Here
View Program

Server Status

Real time up to date server uptime information for Net Diatom's network
View Server Status

Code Environment

Browser Based integrated development environment used by Net Diatom
Access Now

Daily Expectations Policy 7.0

Net Diatom day to day operations encompass a large variation of tasks and goals. The following is the expectations for every team member daily. Failure to complete any of the following tasks can lead to a level 1 warning.
• Turn on/off open sign
• Turn on/off front area lights
• Turn on/off middle area lights
• Turn on/off back area lights
• Turn on/off heaters/fan/ac
• Unlock/lock both doors
• Check wifi server for connected access points/ reconnect immediately if down
• Check power to server area switches and check to make sure the wifi is operational multiple times per shift
• Greet all walk in clients
• Do not turn away any walk ins/ take intake of items to be checked by technician
• Take outgoing packages to FedEx drop-off
• Print package labels/ pick items/ pack outgoing orders
• Monitor tawk.to chat for net diatom while on duty 

• Check and update each ticket daily on the net diatom helpdesk
• Follow up with clients by phone as needed
• Answer phone while on shift
• Perform tasks as designated by supervisor or manger

Tracking The Customer 

The working copy of the client list is available here. All completed tickets should have the client added to this list, we then directly pull data from this dataset to our email follow up list etc

Net Diatom  800-707-7820
Staff Portal

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